Lesson 1: Take time for everyone

During the second month of college, a professor gave students a pop quiz. One of the students was very studious and breezed right through the quiz until the last question. It read:

“What is the first name of the woman who cleans the school?”

The student thought this was some kind of joke. They had seen the cleaning woman several times. She was tall, dark-haired and in her 50’s, but the student did not know how they would be expected to know their name.

The student handed in their paper, leaving the last question blank. Just before class ended another student asked if the last question would count towards their grade. The teacher said, “absolutely, in your career you will meet many people, all are significant. They deserve your attention and care if all you do is smile and say “hello.”

The student never forgot that lesson. They also learned her name was Dorothy.